Welcome to Citizens Advice Merthyr Tydfil

Free Independent, Impartial advice

We are a registered charity who offer free, independent, confidential and impartial advice, and campaign on big issues affecting people’s lives.

Find the right help

Covid-19: Changes to our service: Citizens Advice Merthyr Tydfil drop-in services are temporarily closed due to potential implications of Covid-19. Advice is still available here via our advice and web-chat services.

Our Goal is to help everyone find a way forward…

No matter who you are, what your situation is, and whatever problems you may face.

Our objectives:

Value diversity
Promote equality
Challenge discrimination wherever we see
Campaign to improve the policies and practices that affect people’s lives

What we do

People come to us with all sorts of issues.

You may have money, benefit, housing or employment problems.
You may be thinking about legal advice, need help with health problems or have been misled by a dodgy advert.
You may be facing a crisis or just considering your options.

Still unsure? Start by finding the right place to contact by using the button below.

Find advice

If you’re struggling with living costs

If you don’t have enough to live on, you might be able to get help from your local council or an interest-free loan from the government.

If you’re waiting for benefit payments to start, you might be able to get your benefit paid early.

Get help

Budget tool

Use this budgeting tool to help you understand:

What you’re earning and spending
Where you might be able to cut costs

Budget tool

The difference we can make together

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We helped overall 8,059 local people between April 21 to March 22

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We helped overall 8,059 local people between April 21 to March 22

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We helped our clients with 20,659 new issues between April 21 to March 22

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We helped our clients with 20,659 new issues between April 21 to March 22

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We secured £2,060,162 income gains between April 21 to March 22

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We secured £2,060,162 income gains between April 21 to March 22

Volunteer with Citizens Advice

Thousands of highly trained volunteers make our work possible across the UK. Our volunteers come from all sorts of backgrounds and help with everything we do. The work is both rewarding and fun.

Could you join them?

Our volunteer opportunities