Welcome to Citizens Advice
We are a registered charity who offer free, independent, confidential and impartial advice, and campaign on big issues affecting peoples' lives. Our goal is to help everyone find a way forward, no matter who you are, what your situation is, and whatever problems you may face.
We value diversity, promote equality and challenge discrimination wherever we see it and campaign to improve the policies and practices that affect peoples' lives.
What we do
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be thinking about legal advice, need help with health problems or have been misled by a dodgy advert. You may be facing a crisis or just considering your options.
Whenever people need advice, we're here to help
Volunteer with us
21,600 highly trained volunteers make our work possible across the UK. Our volunteers come from all sorts of backgrounds and help with everything we do. The work is both rewarding and fun. Could you join them?