Energy Advice

Our Warmer Wales, Energy Advice Programme and Big Energy Saving Network projects can help provide energy advice to those who need it.


We deliver a holistic energy advice service, offering debt and benefits advice where required, helping our clients to identify some practical steps they can take to find a way forward.

We can help to support clients in a number of ways including:

  • helping them to improve their energy efficiency and reduce their energy bills (providing information and advice on energy saving, preventing heat loss, using heating systems, reducing condensation/damp and grant schemes)

  • offering welfare benefit checks and advice on further charitable support, bill reductions and budgeting

  • offering advice on debt, including areas such as bankruptcy, DROs, IVAs and Debt Management Plans

  • advice appointments to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy

  • those who need guidance on the most appropriate payment methods or information on how to access help from energy suppliers and the Government

  • Information about Smart Meters

  • providing support to reduce stress and improve living conditions to help clients’ mental and physical health

Living in a cold home puts people’s health at risk, and our services aim to support those who may be most vulnerable. You can access online energy advice here.


For further support or information on our energy services, please get in touch:

Email: / Phone: 01685 382188

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