Help to Claim 

 Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone or online over chat.

Our advisers can help you:

- work out if you can get Universal Credit

- fill in the Universal Credit application 

- prepare for your first Job Centre appointment 

- check your first payment is correct 

You can read our online advice on Universal Credit at any time.

Call us for advice and support:


Locally - 01685 382188

Nationally - 08000 241 220 (Wales) 

For advice online, please visit:

If you’re a local organisation working with people who need help applying for Universal Credit, get in touch with us on 01685 382188 or email us on for more information on how you can signpost or refer people to our service.