Citizens Advice first opened its doors on 4th September 1939, the day after war was declared on Nazi Germany.

On this day, the first 200 bureaux opened.

From the start, volunteers ran the service working from public buildings and private houses. Advisers dealt with problems relating to the loss of ration books, homelessness, evacuation, and debt. Since then, the service has continued to evolve and expand, and we’ve been helping people solve their problems no matter who they are or what problems they face. 

Merthyr Tydfil Citizens Advice Bureau initially opened its doors on:


It was incorporated on 23/07/2008, and more recently started trading as Citizens Advice Merthyr Tydfil.

2016 saw a move to a new building – Post Office Lane. Citizens Advice Merthyr Tydfil relocated to Post Office Lane in April 2016, and the office has recently been fully renovated.