For any admin queries, you can contact our office by telephone: 01685 382188

Or email:

You can also use the form below which will be sent to the above email.

Administration Contacts Form

This form can be used for the following:

  • Admin enquiries

This form can not be used for the following:

  • Advice

We'll use the information you've given us to answer your query. We might contact you to get your feedback on our service. We'll also share your information with OFGEM and other trusted organisations we work with to help their consumer protection work. They could contact you with more advice, or to ask for more information that will help them with their work. Tell us by filling in one of these consumer query forms if you later change your mind and don't want to be contacted. For more information about what we do with your information please visit our website at